Dream Fares – Privacy Policy

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Effective Date: 29th January 2026

At Dream Fares, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you visit our website, make a booking, or interact with us. 

We may collect personal information from you when you:

• Make a booking or enquiry
• Register for an account
• Subscribe to newsletters or marketing communications
• Payment information: credit/debit card or payment service details (processed securely hrough third-party providers)
  
  

Types of personal information collected may include:

• Name, date of birth, and gender
• Contact details: email, phone number, postal address
• Travel information: passport details, travel preferences, booking history
• Payment information: credit/debit card or payment service details (processed securely through third-party providers)
  
  

We only collect information that is necessary to provide our services and fulfill your bookings.

Your personal information may be used for the following purposes:

• To process bookings and payments
• To provide travel-related services, confirmations, updates, and customer support
• To comply with legal obligations and regulatory requirements
• To send marketing communications if you have opted in
  

To improve our website, services, and customer experience
 

We may share your personal information with:

• Airlines, hotels, tour operators, and other travel service providers to fulfil bookings
• Payment processors and financial institutions for payment processing
• Regulatory authorities, as required by law
• Third-party service providers who perform functions on our behalf (e.g., IT, marketing, or analytics services)
  

We do not sell or trade your personal information to third parties.

Dream Fares takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

• Our website uses secure encryption technology (SSL) for online transactions.
• Access to personal information is restricted to authorised personnel only.
  

While we take reasonable steps to secure your information, no system can guarantee absolute security.

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and personalise content.
You can manage cookie preferences via your browser settings, but please note that some features of the website may not function properly if cookies are disabled.

You have the right to:

• Access the personal information we hold about you
• Request corrections to ensure your information is accurate and up-to-date
  

To exercise these rights, please contact us at support@dreamfares.com.au. 

We may send you promotional emails or messages about our services, special offers, or travel updates only if you have opted in.
You can unsubscribe or opt out at any time by following the “unsubscribe” link in our emails or contacting us directly.

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Some of our service providers or suppliers may be located overseas. When personal information is transferred internationally, we ensure appropriate safeguards are in place to protect your information in line with Australian privacy laws. 

Dream Fares may update this Privacy Policy from time to time. Any updates will be published on our website with the “Effective Date” updated accordingly.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Dream Fares
Email: support@dreamfares.com.au
Phone: +61 390030609
Address: 329/98-100 Elizabeth Street, Melbourne, VIC 3000